Steps for solving cursor in Windows 8, 10 if it freezes, jumps or disappears
If you are using a Windows 8 or Windows 10 operating system and your cursor freezes, jumps or disappears during your games or while doing something at work then this tutorial will help you understand why it is doing this and also what you can do to fix this issue by applying a permanent solution in Windows 8 or Windows 10.
Windows 8 and Windows 10 has a built-in feature that is supposed to make your cursor disappear while you are typing.
This feature comes in handy when using a Windows 8 or Windows 10 laptop device because if you have the cursor active then it will jump all over the place if you accidentally touch it when you type something.
By following the instructions posted below you can solve your Windows 8 cursor issues and also know how to properly use the cursor features.
Problems with your mouse can affect your user experience, and users reported the following issues with their mouse cursor:
- Pointer freezes Windows 10 – According to users, the common problem with your mouse is the pointer freezing. Users reported that their pointer freezes randomly on Windows 10.
- Cursor freezes every few seconds – Another problem with mouse cursor is frequent freezing. Due to this error, you won’t be able to perform even the basic tasks.
- Cursor freezes when typing – This is a variation of this problem, and many users reported that their cursor freezes when typing. This sounds like a strange bug, but you should be able to fix it with one of our solutions.
- Cursor freezes then disappears – Sometimes your cursor can freeze and then disappear. This can be a big problem, and it’s most likely caused by a problematic driver.
- Cursor won’t move – Another problem that can appear with your mouse is the inability to move your cursor. According to users, their cursor is stuck in place and completely unable to move.
- Cursor jumps around – One of the most common problems is the jumping cursor. This can be an annoying problem, but you should be able to fix it with one of our solutions.
- Cursor not showing – This is another problem that users reported on their PCs. According to them, their cursor disappears making them unable to use their mouse.
Solution 1 – Disabling the disappearing feature in Windows 8
- Left click on the Desktop icon from the Windows 8, 10 start menu.
- Move the mouse cursor to the lower right corner of the screen.
- A menu should pop up and you need to left click on the Settings icon you have present there.
- Left click on the Control Panel feature.
- Left click on the Mouse icon.
- A window with Mouse Properties should open; you will need to left click on the Pointer options tab in the upper side of the window.
- You will have to uncheck the box next to Hide pointer while typing.
- Left click on the OK button in the lower side of the screen.
- Close every window you opened and reboot the Windows 8 or Windows 10 device.
Solution 2 – Fixing the unexpected jumps or freezing issues in Windows 8
- Open Control Panel.
- In the Control Panel window you will need to left click on the Find and fix problems.
Note: The Find and fix problems feature can be found on the System and Security section.
- A Troubleshooting window will show, from the right side of the window left click on the Hardware and Sound option.
- Now in the Device category left click on Next button for the Hardware and Devices.
- A scan will begin and after it is finished you will need to left click on Apply this fix.
- Close the windows you have open.
- Reboot the Windows 8 or Windows 10 device and see if you still have this issue.
olution 3 – Uncheck Enhance pointer precision feature
According to users, if your cursor freezes, jumps or disappears, you can easily fix the problem simply by disabling Enhance pointer recession feature. To do that, follow these steps:
- Open Control Panel and navigate to Mouse section.
- Navigate to the Pointer Options tab and disable Enhance pointer precision feature. Now click on Apply and OK to save changes.
After turning off this feature, problems with your cursor should disappear.
Solution 4 – Reinstall your mouse driver
Sometimes this problem can occur due to your mouse driver. Several users reported that their mouse was recognized as a PS/2 instead of USB mouse, and that caused various issues to appear. If your cursor freezes, jumps or disappears, you can fix the problem by reinstalling its driver. To do that, follow these steps:
- Press Windows Key + X to open Win + X menu and choose Device Manager from the menu.
- Locate your mouse, right click it and choose Uninstall device.
- When the confirmation message appears, click on Uninstall.
- After doing that, your mouse will be disabled. Using the keyboard keys you can navigate to Action > Scan for hardware changes. If you can’t open this menu with your keyboard, simply restart your PC.
After doing that, your mouse will be detected and you should be able to use it again without any problems.
Solution 5 – Disable HP Control Zone
If your cursor freezes, jumps or disappears, your problem might be related to HP Control Zone. Several users reported that they fixed the issue simply by disabling HP Control Zone. To do that, follow these simple steps:
- Navigate to Mouse section in Control Panel.
- Go to HP Control Zone tab and disable HP Control Zone. Click on Apply and OK.
After disabling this feature, your mouse problems should be resolved. Keep in mind that HP Control Zone might not be available on your PC, unless it’s an HP device.
Solution 6 – Remove AdAware
Sometimes third-party applications can cause issues with your mouse. Many users reported that their cursor freezes, jumps or disappears due to AdAware. This is a solid anti-spyware application, but sometimes it can cause various issues to appear.
Users reported that uninstalling AdAware fixed the issue for them, so feel free to try that. If you want to continue using this app, be sure to update it to the latest version and check if that solves the issue
Solution 7 – Disable additional mouse drivers from Device Manager
According to users, problems with your cursor can occur due to multiple mouse drivers on your PC. If your cursor freezes, jumps or disappears, you might have to disable additional mouse drivers on your PC. To do that, follow these steps:
- Open Device Manager and navigate to Mice and other pointing devices section.
- If you see multiple entries in this section, you’ll need to disable all devices that you’re not using. To do that, simply right click the device you want to disable and choose Disable device from the menu.
- Confirmation window will now appear. Click on Yes to proceed.
After removing additional devices, the problem should be completely resolved.
Solution 8 – Roll back to the previous driver
Sometimes issues with your cursor can appear due to new drivers. According to users, this issue can appear if you recently updated your mouse or touchpad driver. If your cursor freezes, jumps or disappears, you need to roll back to the older driver. You can do that by following these steps:
- Open Device Manager and locate the problematic device. Double click the device to open its properties.
- When Properties window opens, go to the Driver tab and click on Roll Back Driver button.
After rolling back to the older driver, check if the problem is resolved. If Roll Back Driver option isn’t available, you might have to reinstall the driver by following the steps from Solution 4.
It’s worth mentioning that Windows can sometimes automatically update your drivers and cause this issue to reappear. To prevent that, be sure to check our article on how to prevent Windows from automatically updating specific drivers.
Solution 9 – Disable Realtek HD Audio Manager
According to users, sometimes Realtek HD Audio Manager can cause problems with your cursor. If your cursor freezes, jumps or disappears, you need to prevent Realtek HD Audio Manager from starting automatically with your PC. To do that, follow these steps:
- Press Ctrl + Shift + Esc to open the Task Manager.
- When Task Manager opens, go to the Startup tab. Locate Realtek HD Audio Manager, right click it and choose Disable.
After doing that, restart your PC and check if the issue reappears. If you can’t find Realtek HD Audio Manager on the list, you can fix the problem by going to C:Program FilesRealtekAudioHDA and renaming. After doing that, the application won’t start automatically with your PC anymore.
Solution 10 – Make sure that your device is enabled
If this issue appears on your laptop, you need to check if your device is enabled. To do that, follow these steps:
- Go to Control Panel > Mouse.
- Navigate to the last tab on the right and make sure that the device is enabled.
After doing that, your mouse will reappear and everything will start working again. Keep in mind that you might have to perform these steps using your keyboard.
If all this fails please be sure to call us on 0407396188 for a technician to attend to you on-site.